Shipping policy

Shipping & Delivery

Processing time:
Orders ship in **1–2 business days** (Mon–Fri). You’ll receive a tracking email when your order ships.

Carriers:
We ship via **USPS/UPS** from **Phoenix,Arizona]**.

Rates & timing (USA):
• Standard: **$5.99** (3–5 business days)
• Free standard shipping on orders **$50+**  ← (edit your threshold)

International (optional):
If enabled, delivery times vary by destination. Customs duties/taxes are the customer’s responsibility.

Address issues:
Please double-check your shipping address at checkout. We’re not responsible for delays or losses due to incorrect addresses.

Delivery issues:
If tracking shows delivered but you can’t find the package, contact us within **7 days** at **support@eekagroomingco.com**.