Refund policy

Returns & Exchanges

We want you to love your EekA Grooming Co. products.

• Return window: You may return unopened, unused items within **14 days** of delivery for a refund.
• Hygiene note: For safety, we cannot accept returns on opened or used grooming products.
• Exchanges for damaged/defective items: If your order arrives damaged or defective, contact us within **7 days** of delivery with your order number and a photo. We’ll replace it or issue a refund.

How to start a return:
Email **support@eekagroomingco.com** with your **order number**, the item, and reason for return. We’ll reply with next steps.

Refund timing:
Once your return is received and inspected, refunds are issued to your original payment method within **5–10 business days**.

Notes:
• Original shipping charges are non-refundable.
• Final sale or limited-edition items will be marked and are not eligible for return.